Shipping Policy

Afhalen ter plaatse

This option is always free of charge.

This option can be indicated during checkout.
Once your order has been processed by FLO FEA you will receive an email with a link to the“Pick up by appointment” page.
There you choose an available time that suits you best and follow the instructions on that page to confirm the booking.

Verzenden per koerier

Shipping costs and choices between courier services depend on:
– the total weight of the order
– destination country (shipping zone)

Shipping costs are visible in the shopping basket once a shipping address is entered, and before you proceed to payment.

This shipping option is limited to 120kg.

Pallet

From 300kg, pallet delivery is available in Belgium, the Netherlands (excluding Wadden Islands) and northern France.

Currently, the maximum weight of a pallet is 800kg.

Need several pallets? Sure you can: you place an order per pallet.

The cost per pallet can be found in the shopping basket and/or during checkout (before you pay)

Courier:

Currently, FLO FEA works mainly with DPD: this shipping option is available in all EU countries FLO FEA sells to via the web shop and is the most economical option.

In some countries, the POST NL option is available.

Tracking: the customer will receive tracking links and updates via the email address provided.

FLO FEA is always working on more courier options and services. These options are always visible in the shopping cart and/or during checkout.

Pallet

In some countries the “pallet” option can be checked as a shipping option: from 300kg and up to 800kg. The carrier here is Intertrans.

Tracking: the customer will receive tracking links and updates via the email address provided.

When shipping:

No shipments possible on Belgian holidays:

Legal holidays

New Year’s DayWednesday, January 1, 2025
Easter MondayMonday, April 21, 2025
Labor DayThursday, May 1, 2025
Ascension DayThursday, May 29, 2025
Whit MondayMonday, June 9, 2025
National HolidayMonday, July 21, 2025
Assumption of MaryFriday, August 15, 2025
All Saints’ DaySaturday, November 1, 2025
Armistice DayTuesday, November 11, 2025
Christmas DayThursday, December 25, 2025

FLO FEA dispatches:

On Monday, Tuesday, Wednesday, Thursday and Friday (excluding the above holidays).

All products in stock? => Your order will be shipped within two business days of order confirmation (see mail via buyer’s email address provided)

Item on backorder? If it makes economic and environmental sense, other items in the order are already shipped ahead, and the item on backorder will be shipped as soon as it is back in stock.

Delivery times by courier:

Belgium:

Average day after shipment order (except Saturdays, Sundays or holidays (see schedule above))

See shipping confirmation via email address provided with tracking link.

Netherlands (excluding Wadden Islands):

After shipping order (see confirmation via provided email address with tracking link)), the average delivery time is 1 to 2 business days.

Northern France:

After shipping order (see confirmation via email address provided with tracking link)), the average delivery time is 1 to 2 business days.

Other countries:

After shipping order (see confirmation via provided email address with tracking link)), the average delivery time is 2 to 5 business days.

Questions?

FLO FEA helps whenever possible!

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