FLO FEA BV, located at Westpoort 39D 2070 Zwijndrecht, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
Westpoort 39D 2070 Zwijndrecht
+32 456 73 13 41
Katrien Rotthier is the Data Privacy Officer of FLO FEA BV, she can be reached via katrien@flofea.com
Personal data we process
FLO FEA BV processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data we process:
– First and last name
-Date of birth
-Birthplace
-Address
-Telephone number
– E-mail address
-IP address
– Information about your activities on our website
– Internet browser and device type
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we cannot verify that a visitor is over the age of 16. We encourage parents to be involved in their children’s online activities in order to prevent the collection of information about children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us via privacy@flofea.com and we will delete this information.
For what purpose and on what basis do we process personal data?
FLO FEA BV processes your personal data for the following purposes:
– Handling your payment
– Sending our newsletter and/or advertising leaflet
– To be able to call or e-mail you if this is necessary to be able to perform our services
– Inform you about changes to our services and products
– Offer you the opportunity to create an account
– To deliver goods and services to you
– FLO FEA BV analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.
– FLO FEA BV also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
Automated decision-making
FLO FEA BV does not make automated decisions that may have (significant) consequences for individuals.
How long we keep personal data
FLO FEA BV does not store your personal data any longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories of) personal data: 5 years
Sharing personal data with third parties
FLO FEA BV shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We enter into a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. FLO FEA BV remains responsible for this processing. In addition, FLO FEA BV provides your personal data to other third parties. We will only do this with your explicit permission. [Include a table here with: the category to which third party belongs, name and jurisdiction, purpose and what data.]
Cookies, or similar techniques, that we use
FLO FEA BV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. FLO FEA BV uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to be able to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer tailor-made content and advertisements. When you first visited our website, we already informed you about these cookies and asked for your permission to place them. You can opt out of cookies by setting your internet browser to stop storing cookies. In addition, you can also delete any information that has been previously stored through your browser’s settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/
Cookies are also placed on this website by third parties. These are, for example, advertisers and/or the social media companies. Below is an overview: [ For example: Cookie: Googly Analytics Name: _utma Function: Analytical cookie that measures website visits Retention period: 2 years ]
Viewing, modifying or deleting data
You have the right to access, correct or delete your personal data. In addition, you have the right to withdraw your consent for the data processing or to object to the processing of your personal data by FLO FEA BV and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organisation named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to katrien@flofea.com. To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. We will respond to your request as soon as possible, but within four weeks. FLO FEA BV would also like to point out that you have the possibility to file a complaint with the Data Protection Authority.
How we protect personal data
FLO FEA BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via privacy@flofea.com