Oh no, no longer here! Setting up what you definitely have to know about this webshop:
Privacy Policy Flo Féa Webshop https://flofea.com
Last updated: 6th of May 2026
We value your privacy and are committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website and shop with us.
1. Data Controller
Company Name: Flo Féa
Address: Smoutpot 25 2070 Zwijndrecht Belgium
Email: webshop@flofea.com
VAT/Company Number: BE1009281337
2. What Data We Collect
We collect, use, and store the following personal data to process your orders and improve our service:
- Identity Data: Name, surname, username.
- Contact Data: Billing address, shipping address, email address, phone number.
- Financial Data: Payment details (processed securely via Stripe
- Technical/Usage Data: IP address, browser type, site navigation behavior (via cookies).
3. How We Use Your Data (Purpose & Legal Basis)
We only process data when necessary to comply with legal obligations or to fulfill a contract:
- Order Fulfillment: Processing payments, shipping products, and customer support (Contractual necessity).
- Account Management: Maintaining your account (Consent).
- Marketing: Sending newsletters (Only with express consent).
- Analytics: Improving website functionality (Legitimate interest).
4. Sharing Your Data
We do not sell your personal data. We share data only with trusted third parties necessary for services:
- Delivery Partners: [e.g., DPD, PostNL] to deliver goods.
- Payment Processors: [e.g., Stripe, PayPal] to handle transactions.
- Website Hosting/Tools: [WooCommerce]
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or to comply with legal, accounting, or reporting requirements (usually 7 years for tax purposes in many EU countries).
6. Your Rights
Under GDPR, you have the following rights:
- Access: Request copies of your data.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of your data (“right to be forgotten”).
- Objection/Restriction: Object to or restrict processing.
- Portability: Request transfer of data to another organization.
- Withdraw Consent: Withdraw consent for marketing at any time. [1, 2, 3, 4, 5]
To exercise these rights, contact us at webshop@flofea.com
7. Complaints
You have the right to lodge a complaint with your local Data Protection Authority if you believe our processing violates GDPR.
Urgent? Please call Katrien at 0032456731341
